Privacy Policy for JWimmigrationhelp, Inc.

Effective Date: 04/29/2022
Last Updated: 04/18/2025

JWimmigrationhelp, Inc. ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or SMS communication.

🔹 1. Types of Personal Information Collected

We may collect the following information from you through our website forms, consultation booking, SMS opt-ins, or service intake process:

Full name
Email address
Phone number
Physical and mailing address
Date of birth
Immigration status
Social Security Number (only when required for IRS filings or government forms)
Copy of government-issued identification
Financial and tax-related documents (for tax filing)
IP address and browser type (via cookies)
Intake responses and service requests
Location data (if shared through the device)
SMS opt-in and communication preferences

🔹 2. How We Use Your Information

Your data may be used for the following purposes:

To process and prepare immigration and tax documents
To respond to inquiries, provide updates, and deliver customer service
To send appointment reminders or service-related notifications via SMS or email
To confirm payments, schedule services, or follow up on pending items
To maintain internal records and case management
To improve our services, website functionality, and user experience
To send educational content or service notifications, if opted-in

🔹 3. SMS Communication Compliance

We may contact you by SMS for appointment reminders, case updates, or urgent service communication.
SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.
You may opt out at any time by replying "STOP" to any message.

🔹 4. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share your information in the following circumstances:

With authorized service providers who help us operate our business (e.g., Docketwise, Calendly, CRM software, tax software, mailing services)
With affiliates or contractors only for case preparation or communication needs (under strict confidentiality)
When required by law, regulation, or government authority
If needed for the protection of our rights, enforcement of policies, or compliance with legal obligations

🔹 5. Data Retention and Protection

We store client information securely and retain it only as long as necessary to fulfill the services or meet legal requirements. We take all reasonable steps to protect your data, including encrypted storage, secure portals, and limited access permissions.

🔹 6. Your Rights

You have the right to:

Request a copy of the information we hold about you
Request correction or deletion of your personal data
Withdraw consent for communications or data usage
File a complaint if you believe your privacy has been violated

To make a request, please email us at: wilson@jwimmihelp.com.

🔹 7. Updates to This Privacy Policy

This policy may be updated from time to time. The latest version will always be available on our website. We recommend reviewing it regularly.

🔹 Contact Information

JW Immigration Help, Inc.
3160 Highway 21, Suite 103 #572
Fort Mill, SC 29715
Phone: 803-552-4807
Email: wilson@jwimmihelp.com
Website: https://jwimmhelp.com

Terms and Conditions

Terms and Conditions – SMS Consent Communication

JW Immigration Help, Inc.

Effective Date: 04/29/2022
Last Updated: 04/18/2025

📲 SMS for Consent Communication

JWimmigrationhelp, Inc. ("we", "our", or "us") uses SMS text messaging to communicate important service-related updates to clients who have provided prior consent.

Phone numbers collected during the SMS consent process will not be shared with any third parties or affiliates for marketing purposes.

💬 Types of SMS Communications You May Receive

Once you provide your consent, you may receive the following types of text messages from JW Immigration Help:

Appointment confirmations and reminders
Requests for documentation or follow-up items
Updates on immigration or tax document preparation
Payment confirmations or case progress alerts
Reminders for renewal deadlines or service changes

Standard messaging disclosures apply.

🔄 Message Frequency

SMS message frequency varies depending on the services you are using. On average, clients may receive 2–5 text messages per week. Frequency may increase during active service periods such as application preparation or document deadlines.

💸 Potential Fees for SMS Messaging

Standard message and data rates may apply based on your mobile carrier's plan. These rates are your responsibility. Charges may vary for domestic and international messages.

✅ Opt-In Method

Clients may opt in to SMS messaging through any of the following:

By checking an opt-in box on our intake or appointment forms (e.g., Calendly, HoneyBook, or JotForm)
By verbally consenting during a phone call initiated through our website (https://jwimmhelp.com)
Through written consent during digital communication or service registration

During verbal consent, clients will hear:

“Do you agree to receive texts from JW Immigration Help? Message frequency varies. Message and data rates may apply. Text HELP for help, STOP to opt out. See our privacy policy at https://jwimmhelp.com/privacy-policy.”

No text messages will be sent unless clear opt-in consent has been given.

❌ Opt-Out Method

You can opt out of receiving SMS messages at any time by replying STOP to any text message. Once opted out, you will no longer receive texts from JW Immigration Help.

To resume receiving messages, reply START or contact our office directly.

ℹ️ Standard Messaging Disclosures

Message and data rates may apply
Messaging frequency may vary depending on service status
Text STOP to opt out
Text HELP for assistance
Visit:
🔹 https://jwimmhelp.com/privacy-policy – Privacy Policy
🔹 https://jwimmhelp.com/terms – Terms of Service